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Policies

Our rates and rooms
Policies
Policies

Payment:

You must complete payment before checking into your room at Springs International Hotel- Kasese.

To confirm a booking you must pay 50% deposit before arrival at the hotel.

Children and Extra Bed Policy:

Child is defined as any individual below 12 years of age. Those above 12 yrs of age will be charged the adult rate.

Child up to 0-4 years will be allowed to stay free of charge (if not asked for the extra bed). For above 04 years and above extra charges of USD 10 per room per night will be charged.

Cancellation Penalty:

Reservations may be cancelled as per the House Cancellation Policy of the hotel (which could be 48 hours prior, 72 hours prior or 30 days prior as for resort hotels), without any charge. Any cancellations beyond that will incur a one-night charge.

During Festive season (Easter, Christmas & New Year’s Eve) full retention will be charged for the cancellation with 30 days of the booking.